The staff were very friendly, everyone from the gatemen/ women, the transfer drivers, the receptionists, the cleaners, chefs and most especially the waiters. They were all very lovely people. A special shout out to Miriam who attended to us throughout our stay. She was there at breakfast and dinner (which was our package) but she didn't look tired from the long shift and was always smiling. There was no client she couldn't relate with both children and adults; she made guests feel really welcome and comfortable. Likewise others staff members, they made the atmosphere feel calm and relaxing which was what my family and I really needed. A very big THANK YOU to the team. Also, the food was great 👍, with slight changes to the menu on all the days we stayed there. I am usually not adventurous with food but on this occasion, I tried foods I will normally not eat and loved them!💗💖 The environment was also clean. I can go on and on but overall it was a lovely place to be. My kids didn't wants to leave and would like to visit again.
Elizabeth
Oktober 2023
Beach club was nice, food good, reception services were great
Liliana
August 2023
The children loved it the water park the swimming pool the entertainment like the circus and the Brazilian show were amazing!! Staff very friendly and we asked to change room which they were amazingly helpful with just due to children with SEN. Water park is amazing!!!!
Alba
September 2022
The hotel was well managed, very helpful staff, no bottle necks at meal times etc. The room was spacious and as we expected. The pool at the hotel was lovely, as was the beach club area with all the other pools. Water wasn’t heated but we expected that. Access to the indoor pool was great for one of the cooler days. Eldest daughter (5yo) loved kids club.
Nicholas
April 2022
Loved the facilities, the attention to detail. kids love the hotel and the aqua park. The staff are great Francisco at the bar and Mar Jiménez too really helpful and friendly. Cristina from the shop also extremely helpful and so kind with my family. The spa facilities are great and the amount of food, snacks and the all inclusive options is great. All day entertainment is great and night shows were great too. well done to all
Stuart
Juni 2022
Loved the facilities, the attention to detail. kids love the hotel and the aqua park. The staff are great Francisco at the bar and Mar Jiménez too really helpful and friendly. Cristina from the shop also extremely helpful and so kind with my family. The spa facilities are great and the amount of food, snacks and the all inclusive options is great. All day entertainment is great and night shows were great too. well done to all
Stuart
Juni 2022
Nice holiday hotel,, excellent and variable breakfast
Andrey
Dezember 2023
Friendliness of staff and great selection of food.
Brian
April 2022
Great for an all inclusive family holiday
Linus
Juli 2023
I really liked the pool area , the welcoming and professional staff and the entertainment staff.
Carly
April 2022