Holiday World RIWO Hotel.
Cosa dicono gli ospiti
Overall, we really enjoyed our vacation and the hotel. The location was great, and the pool was nice, although unfortunately it wasn’t heated — which was a pity, as April turned out to be very cold. There are a few things we didn’t like. Firstly, all the water coolers had options for warm or hot water, but none of them were actually working. Secondly, we were on a half-board plan, and during dinner, the head of the dining room constantly reminded us that drinks were not included and had to be paid for. He repeatedly told the waiters to come to our table every five minutes to ask what we wanted to order. This felt very intrusive and made us uncomfortable — especially since I was on holiday with my children and the atmosphere became tense. Thirdly, we only found out in the last days of our stay that we were allowed to visit the Beach Club (which is available to all guests of the Holiday World hotel chain). Nobody informed us about this at check-in, and we didn’t receive any brochures or information. We also learned on the very last day that there was a free shuttle bus to the water park — something that would have been amazing for the kids, but sadly we missed out on it. It was really disappointing to find out about all this at the end of our stay.
Viktoriia
aprile 2025
The staff are fabulous with no exception super friendly and accommodating the pools are amazing everything about the hotel is great value it’s lovely bright and feels special my kids loved every minute the rooms are clean and the balcony is amazing- thank you so much for having us .
Rebecca
aprile 2024
The staff were helpful. The room was specious and clean.
Michael
marzo 2024
The hotel was immaculate and the staff were so friendly. Great food at the buffet too. The staff couldn't do enough to help and they were lovely to my grandson. A super hotel. We went out and about visiting local attractions as the weather wasn't great when we were there and needed taxis to get around so taxis or car hire is recommended to see other parts. The bedrooms were so large and very clean. The balcony was great too.
Sarah
marzo 2025
Staff amazing as always especially the reception. Super helpful and friendly. Always loungers available around the pool even at 11am, not queues like other hotels.
Keenac
agosto 2024
The staff were very friendly, everyone from the gatemen/ women, the transfer drivers, the receptionists, the cleaners, chefs and most especially the waiters. They were all very lovely people. A special shout out to Miriam who attended to us throughout our stay. She was there at breakfast and dinner (which was our package) but she didn't look tired from the long shift and was always smiling. There was no client she couldn't relate with both children and adults; she made guests feel really welcome and comfortable. Likewise others staff members, they made the atmosphere feel calm and relaxing which was what my family and I really needed. A very big THANK YOU to the team. Also, the food was great 👍, with slight changes to the menu on all the days we stayed there. I am usually not adventurous with food but on this occasion, I tried foods I will normally not eat and loved them!💗💖 The environment was also clean. I can go on and on but overall it was a lovely place to be. My kids didn't wants to leave and would like to visit again.
Elizabeth
ottobre 2023
Staff were exceptional and great facilities. Shuttle service and waterpark were outstanding.
Murphy
maggio 2024
Beach club was nice, food good, reception services were great
Liliana
agosto 2023
Amazing hotel especially for children probably one of the best I’ve ever been too, so many activities and children focused areas, multiple pools and the beach club would definitely return
Jessica
aprile 2024
The children loved it the water park the swimming pool the entertainment like the circus and the Brazilian show were amazing!! Staff very friendly and we asked to change room which they were amazingly helpful with just due to children with SEN. Water park is amazing!!!!
Alba
settembre 2022
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